At Heartland Veterinary Partners, our mission is centered around elevating the lives of veterinarians and their teams. By partnering with Heartland, practice owners unlock a world of operational advantages and economies of scale, all while retaining their clinical autonomy. At Heartland, we go beyond the ordinary to foster an environment that nurtures growth, invests in our employees, and creates pathways for professional development.

The Heartland promise doesn't stop at operational brilliance; it extends to encompass non-clinical facets like recruiting & human resources, marketing, procurement, payables management, accounting & finance, and information technology. In essence, we've got every corner covered, so our partners can focus on what truly matters - providing optimal care for their patients. As a dedicated member of our Support Center, you'll have the opportunity to be a part of what makes that happen. Your role will be pivotal in helping our partners deliver unparalleled patient care.

The Heartland philosophy rests firmly on the pillars of Servant Leadership. This ethos defines our Support Center team, where every member embraces the ethos of selfless service and approaches every challenge with an unwavering commitment to support. If this resonates with your personal and professional values, then we'd like to get to know you better!

Position Purpose

Reporting to the Director of IT Integrations, the IT Procurement Coordinator will drive the acquisition of essential IT products and services, ensuring they align with our business goals while maximizing value and efficiency.  This will be accomplished through maintaining vendor relationships and contracts, forecasting demand, and managing budgets. This is a full-time remote position.

At Heartland, all of our team members embody the spirit of Servant Leadership.

• Authentic Listening - Continually listening with an open mind and heart to what is said and unsaid.
• Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
• Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
• Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
• Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
• Foresight – Taking the past, the present, and the future decision-making process.
• Healing – Focusing on the emotional and physical health of our team members.  Offering support and solutions to ensure our team members have balance.
• Persuasion – Building group consensus and buy-in.
• Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
• Stewardship - Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

• Purchase products or services that meet the quantity and quality expectations of the organization
• Assist the Director of IT Integrations to evaluate and negotiate with vendors for hardware, software, cloud, and telecommunications needs
• Monitor and track orders and deliveries and provide updates to requesters
• Stay up to date on trends and new products
• Compare products to determine appropriate pricing and availability
• Ensure compliance with internal procurement policies, cybersecurity standards, and licensing requirements set by the IT Operations team
• Maintain accurate records of vendor agreements, renewals, orders, and asset inventories
• Support software license management, renewals, and subscription tracking
• Monitor vendor performance and escalate issues affecting service delivery or cost efficiency
• Assist with the coordination of IT projects involving new service or product rollouts

• 1-2 years of experience in IT procurement, IT support, or contract management
• Strong negotiation, vendor management, and relationship-building skills
• Proficiency with Microsoft Excel and other data analysis/reporting tools
• Understanding of IT asset management and software licensing models
• Excellent communication and organizational skills

• Physical wellness: Health, dental, vision, voluntary life and disability programs, and discounted access to gym memberships
• Mental wellness: Paid time off, flexible work schedules, and EAP
• Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
• Professional wellness: Learning and career development solutions