Located in beautiful Maryville TN, Fairview Veterinary Hospital is a full-service veterinary practice that provides comprehensive medical, surgical, and dental care to our community and the surrounding area.

In addition to routine wellness care for small animals, we also offer many advanced services such as digital radiography, ultrasound, laser therapy, and more.

The ideal candidate for Lead Veterinary Assistant will demonstrate strong leadership and teamwork skills, maintaining a positive and professional attitude in fast-paced or high-stress situations. This individual will guide and support veterinary assistants and technicians on the floor, providing training, coaching, and constructive feedback in alignment with the policies and standards set by the Practice Manager and Managing DVM. The Lead Veterinary Assistant will ensure that team members are thriving in their training, feel confident in their roles, and deliver exceptional client service and patient care.

In addition to leadership responsibilities, this role fully encompasses the duties of a Veterinary Assistant, including assisting in exam rooms, surgery, dentistry, and other clinical areas as needed. The Lead Veterinary Assistant is expected to step in wherever necessary to best support the team and the overall flow of the hospital.

This position will also work closely with the Practice Manager to ensure hospital goals are met, policies and procedures are followed, and the positive, supportive culture of the practice is maintained. The ability to lead by example and foster a collaborative, team-oriented environment is essential.

• Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

• Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
• Prepare patients for surgery and monitor vital signs of the patient during surgery.
• Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
• Take, develop, and maintain radiographs following proper safety procedures.
• Provide basic animal handling and restrain animals during exams.
• Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
• Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
• Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
• Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
• Any other duties as assigned.

• Ability to work on weekends as required
• Previous veterinary experience preferred
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Practice OSHA safety techniques including proper PPE
• Basic math and the ability to calculate medication dosages
• Basic computer skills, familiarity with MS office applications, etc.
• Strong communication skills to ensure patient safety

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.