At Good Friends Animal Hospital, we consider it a true honor to play a role in this important endeavor. We are a full-service veterinary hospital offering comprehensive medical, dental, surgical, and urgent care services to the people and pets of the Urbana, IL, and Champaign, IL communities.
More importantly, we administer that care in a way that is gentle and reassuring. Our veterinarians and support staff are skilled at calming even the most anxious of pets. As a Cat Friendly Practice, we are especially adept at working with feline patients. We’ll do whatever it takes to earn your pet’s trust because we know that’s the key to providing the best possible care.
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Hours of operation:
Mon & Fri: 8:00 AM – 6:00 PM
Tue – Thu: 8:00 AM – 8:00 PM
Sat: 8:00 AM – 12:00 PM
Sun: Closed
Anticipated work schedule:
4 day work week x 9-10 hour shifts
Pay: $15
Benefits offered may vary depending on full or part time employment status according to company policy.
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